ASSERTIVE BEHAVIOUR & INFLUENCING SKILLS
About this course
Being assertive is a great skill that needs the right development to be truly effective.
Feedback from attendees of the Assertive Behaviour & Influencing Skills course 24/05/19
"I would be happy to do a whole day on this."
Course outline
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Complete and understand your assertiveness self-appraisal
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Learn about 4 types of behaviour and how to adapt
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Understand assertive behaviour and learn to use assertive behaviour tools
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Identify the key interpersonal skills to influence people
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Develop a personal action plan. Learning Methods
The course uses a number of learning methods including presentation, discussion, exercises and role plays.
Course content
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Welcome, introductions and objectives
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Understanding the four types of behaviours
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Complete and interpret your personal assertiveness appraisal
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How to be more assertive in your behaviour, benefits and outcomes
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Learning key assertiveness tools
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Understanding how influencing works and the difference between influencing and persuading
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Prepare your personal action plan
Pricing and availability
The course will commence at 9.30am to 1.00pm
Price: £95 + VAT
This price includes materials and refreshments.