Training Courses 2022
Assertive Behaviour Skills
Learn the skills to be more assertive in your interactions with others, and be more likely to get the outcome you are looking to achieve.
Price
£195 + VAT
Duration
9.30am - 1.00pm
Coaching Skills for Managers
This course will help managers to develop effective coaching skills and improve the skill levels, motivation and performance of their team.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Customer Service
Learn how to create a stable and rewarding experience that makes customers want to return time and time again.
Price
£349 +VAT
Duration
9.00am - 5.00pm
Diversity
The course covers what is meant by diversity, bullying & harassment, the manager's role in protecting individuals and dealing with incidents effectively.
Price
£349 +VAT
Duration
9.00am - 5.00pm
Effective Appraisals
The Effective Appraisals course provides line managers with the tools and skills to conduct engaging and rewarding appraisals.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Equality, Bullying & Harassment at Work
In this course delegates will look at the Equality Act 2010 and its implementation in the workplace.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Essential Management Skills
Provides the foundation for new managers to develop and grow, while giving existing managers the chance to review their skills and build on their performance.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Handling Conflict
Resolving conflict is an important management skills and this course will help managers to prevent conflict creating a damaging working environment.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Handling Discipline
Learn how to investigate and deal with workplace disciplinary matters effectively and legally. Includes legal considerations, unfair dismissals and how to avoid them
Price
£195 + VAT
Duration
9.30am - 1.00pm
Health & Safety at Work
This course will heighten the awareness of participants and ensure employees are aware of their health and safety responsibilities.
Price
£195 + VAT
Duration
9.30am - 1.00pm
Influencing & Persuading
This course teaches the skills of effective communication to increase the likelihood of persuading/influencing others to adopt a particular idea or suggestion.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Interpersonal Skills
Learn how to understand others and interact with them more effectively to achieve positive outcomes using positive communication skills.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Managing Absence
Covers ways to deal with various types of absentees, manage short term and long term absences, and legal considerations in dealing with absence including capability dismissals.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Managing Difficult Behaviours
The Managing Difficult Behaviours course will provide participants with the knowledge and tools to manage and overcome difficult behaviours in the workplace.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Managing Performance
With the techniques outlined in this training course participants will enhance the performance of their team and begin to collaborate with them to improve behaviours and ability in their role.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Manual Handling
This course is for anyone involved in lifting, pulling or pushing at work. It will cover the techniques for safe handling and comply with health & safety training requirements.
Price
£195 + VAT
Duration
9.30am - 1.00pm
Negotiating Skills
This course is aimed at anyone who negotiates as part of their role. By adopting an approach where the parties work with each other, it is possible to reach outcomes that satisfy all.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Recruitment Interviewing
This courses gives participants the skills to conduct effective and legally fair interviews designed to determine whether candidates really have the required skills and experience for the job.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Stress Management
The Stress Management course has been developed to help participants identify the causes and effects of stress and to assist them in developing the skills required to manage stress in their own life.
Price
£349 + VAT
Duration
9.00am - 5.00pm
Team Leadership Skills
The Team Leadership Course is a great experience for managers that are either new to leading a team or who are looking to brush-up on their leadership skills.
Price
£995 + VAT
Duration
9.00am - 5.30pm (3 days)
The Equality Act 2010
All employers and employees have legal obligations under the Equality Act. This course explains what these obligations are and what managers need to do to comply with them.
Price
£195 + VAT
Duration
9.30am - 1.00pm
Time Management Skills
The ability to organise work and manage time effectively is a critical management skill. This course provides participants with the skills to determine how to organise tasks for themselves and their teams.
Price
£195 + VAT
Duration
9.00am-1.00pm
Wellness at Work
By focusing on the wellness of employees, organisations can help prevent issues with mental and physical health, reducing stress levels and absenteeism and ultimately improving performance.
Price
£349 + VAT
Duration
9.00am - 5.00pm