About the Course
Interacting with others is part of everyday life, and extremely important in the workplace. Learn how to understand others and interact with them more effectively to achieve positive outcomes for all.
Course Objectives:
1. Learn what interpersonal skills are and why we need them
2. Understand about people’s differences and perspectives are
3. Identify key communication skills to interact effectively with others
4. Learn assertiveness behaviour skills for positive and productive interaction with others
5. Learn key influencing & persuading skills
6. Prepare an action plan for more productive relationships at work.
All our courses are run by experienced professionals and involve a wide mix of learning methods including presentations, individual/group exercises, video, case studies and skill practice. All materials and refreshments are included and lunch is provided on full day courses. Please advise us of any dietary or other needs on the booking form.
Next Course Date(s)
17th January 2022
25th May 2022
Venue
HJS Human Resources Offices
3rd Floor, Cross Keys House
22 Queen Street
Salisbury
Wiltshire
SP1 1EY
