Next Course: 10 June 2020

About this course

Interacting with other people is part of everyday life, and in particular at work we normally need to develop good working
relationships to be able to fulfill our job roles effectively. This course will equip you with some key skills for making the most out
of your relationships at work.

One day course outline

  • Learn what interpersonal skills are and why we need them

  • Understand about people’s differences and perspectives

  • Identify key communication skills to interact effectively with others

  • Prepare an action plan for more productive relationships at work


Course content

  • Introduction and objectives

  • Examine what is meant by interpersonal skills

  • Communication skills:

    • active listening

    • communication clarity

    • it's not all just about me

    • influencing skills

  • Building relationships at work – talk!

  • Body language & non-verbal communication

Pricing and availability - Next course 10 June 2020

The course will commence at 9.30am to 4.30pm

Price: £249 + VAT

This price includes materials, refreshments and lunch.